Thohoyandou Management Area Operations Centre (MOC) team, part of the Limpopo/Mpumalanga and North West (LMN) Region, is employing various innovative strategies to collect, analyse and integrate data for submission of daily management area reports to the Regional Operations Centre (ROC).
The MOC team, comprising 14 dedicated DCS men and women, have been working tirelessly during the Covid-19 lockdown to ensure reporting of accurate and reliable information. Led by Ms. Thilingiwi Ramovha, the team consolidates, monitors, evaluates and validates various reports, received from centres, community corrections offices and the area commissioner’s office, prior to submission. Ms. Ramovha alluded to how dedication and commitment of team members has contributed towards accurate and timeous reports.
MOC Coordinator, Ms. Livhuwani Muthumuni explained that her job was to manage day-to-day operations and also ensure that the team adheres to stipulated deadlines for allocated tasks. Reporting to the Area Commissioner and liaising with the ROC, Ms. Muthumuni delightedly highlighted that, although the team encounters certain minor glitches, nothing hinders them from excellence in service delivery.
Chief Operations Commissioner (COC) Mandla Mkabela, accompanied by acting LMN Deputy Regional Commissioner Takalani Mashamba, undertook an operational visit to Thohoyandou recently to monitor and evaluate its preparedness in the fight against the coronavirus. Mr Mkabela commended Area Commissioner Solly Netshivhazwaulu for coming up with such innovation, and providing enough room for creativity in the MOC. “I am impressed with the way screening is conducted at the gate, and the measures put in place to prevent coronavirus infections,” said the COC.
The team’s outstanding performance has gained them much attention, and resulted in visits by other management areas including Johannesburg, Bethal and Polokwane.